Privacy Policy
Last Updated: [Date]
Henshinova respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how Henshinova (“Henshinova,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website, place an order, contact us, or otherwise use our services.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. Personal Information We Collect
The personal information we collect depends on how you interact with Henshinova.
We may collect information such as your name, email address, phone number, billing address, shipping address, order details, products purchased, payment-related information, customer service communications, account information, and information you voluntarily provide to us.
We may also automatically collect certain technical information when you use our website, such as your IP address, device type, browser type, operating system, pages viewed, referring website, approximate location, and interactions with our website.
Payment information is generally processed by Shopify and other authorized payment providers. Henshinova does not directly store your complete credit or debit card number.
2. How We Use Your Information
We may use personal information to operate and improve our business, including to process and fulfill orders, arrange shipping, communicate with customers, provide customer service, process returns and refunds, prevent fraud, maintain website security, improve products and services, analyze website performance, and comply with legal obligations.
With your consent where required, we may also use information to send marketing communications and provide more relevant advertising.
3. Shopify
Our online store is powered by Shopify.
Shopify processes personal information on our behalf and may also process certain information for its own purposes in connection with operating, securing, improving, and providing Shopify services.
Your information may therefore be processed through Shopify's systems and infrastructure.
For more information about how Shopify processes personal information, you may review Shopify's own privacy documentation.
4. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate the website and understand how visitors use it.
These technologies may be used for essential website functions, remembering preferences, analytics, performance measurement, fraud prevention, advertising measurement, and personalized marketing.
Where required by applicable law, non-essential cookies or tracking technologies will only be used after obtaining the appropriate consent.
You may be able to manage your privacy preferences through our cookie banner or other privacy controls available on the website.
5. Analytics and Advertising
We may use analytics and advertising services provided by third parties.
These may include services from companies such as:
Google, Meta (Facebook and Instagram), and TikTok.
These services may use cookies, pixels, device identifiers, and similar technologies to help us understand website activity, measure advertising performance, attribute sales, build audiences, and show more relevant advertisements.
The specific advertising and analytics tools we use may change over time.
Where required by law, these technologies will be subject to applicable consent or opt-out requirements.
6. Marketing Communications
If you choose to receive marketing communications from Henshinova, we may send you information about products, new releases, pre-orders, promotions, events, and other brand updates.
You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the message or by contacting us.
Unsubscribing from marketing communications does not prevent us from sending transactional messages relating to your orders, account, shipping, returns, or customer service requests.
7. How We Share Personal Information
We may share personal information with trusted service providers when reasonably necessary to operate our business.
These providers may include Shopify, payment processors, shipping and logistics providers, warehouses, customer service providers, analytics services, advertising platforms, fraud prevention services, IT and hosting providers, and professional advisers.
We may also disclose information where reasonably necessary to comply with applicable laws, respond to lawful requests, protect our rights, prevent fraud or abuse, or protect the safety of our customers and services.
We do not sell personal information for money.
However, certain uses of advertising or analytics technologies may be considered a “sale,” “sharing,” or use for targeted advertising under some privacy laws. Where applicable, we will provide the privacy choices required by law.
8. International Data Transfers
Henshinova operates internationally and works with service providers located in different countries and regions.
As a result, your personal information may be transferred to, stored in, or processed in countries other than the country where you live.
Privacy and data protection laws may differ between countries.
Where required by applicable law, we and our service providers will use appropriate safeguards for international transfers of personal information.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The retention period may depend on factors such as the nature of the information, order and customer service requirements, fraud prevention, accounting requirements, dispute resolution, and legal obligations.
When personal information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
10. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
You are responsible for maintaining the confidentiality of your account credentials and should contact us if you believe your account or personal information has been compromised.
11. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These may include the right to request access to your personal information, request correction of inaccurate information, request deletion, receive a copy of certain information, restrict or object to certain processing, withdraw consent where processing is based on consent, or opt out of certain advertising-related uses of personal information.
These rights are subject to applicable law and may not apply in every situation.
To submit a privacy request, please contact:
We may need to verify your identity before completing certain requests.
12. United States Privacy Choices
Residents of certain U.S. states may have additional rights relating to the use or disclosure of personal information for targeted advertising, sharing, or similar purposes.
Where required, Henshinova may provide tools such as a cookie preference center or data-sharing opt-out page that allow you to exercise these rights.
The options available to you may depend on your location and applicable law.
13. European, UK and Similar Privacy Rights
If you are located in the European Economic Area, United Kingdom, Switzerland, or another jurisdiction with similar privacy protections, you may have additional rights concerning your personal information.
Depending on the circumstances, these rights may include access, correction, deletion, restriction, objection, data portability, and withdrawal of consent.
You may also have the right to lodge a complaint with your local data protection authority.
Nothing in this Privacy Policy is intended to limit rights that cannot legally be waived.
14. Children’s Privacy
Our services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13.
If you are under the age of majority in your country or region, you should use our services with the involvement of a parent or legal guardian.
If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete it.
15. Reviews and User-Submitted Content
If you voluntarily submit product reviews, photographs, videos, comments, or other content to Henshinova, that content may be displayed or used in accordance with our Terms & Conditions.
Please do not include sensitive personal information in public reviews or other publicly visible content.
16. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, payment providers, social media services, or other external services.
Henshinova does not control the privacy practices of these third parties.
We recommend reviewing their privacy policies before providing personal information directly to them.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, legal requirements, or privacy practices.
The latest version will be posted on this page with an updated “Last Updated” date.
18. Contact Us
If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns about how your personal information is handled, please contact:
Henshinova
Email: service@henshinova.com